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Definitive answers to the questions Sydney asks about caring for fine garments, linen and the pieces that matter — from the Luxe workroom. For anything your wardrobe needs beyond an answer, book a pickup or call 0485 511 744.
Dry cleaning is solvent-based cleaning that lifts oils, cosmetics and city soiling that water can’t — without swelling, shrinking or distorting fibres. At Luxe it’s done with a perc-free, non-toxic eco solvent and finished by hand.
Laundering washes and presses cotton at temperature — right for business shirts. Dry cleaning protects structure and delicate fibre — right for suits, silk and anything tailored. The garment, not habit, decides.
With a specialist, yes. The method is matched to the fibre — silk finished without pressure shine, cashmere cleaned to preserve its hand — and every piece is finished by hand.
Standard Luxe turnaround is 3–5 days with pickup and delivery across 58 suburbs, seven days. Quick and Rush priority services are available by name, and same-day is available on request.
Cleaned without perchloroethylene, the harsh solvent traditional dry cleaners rely on. Perc-free cleaning is gentler on fibres, skin and the environment — and it’s the only way Luxe cleans.
Feather and down doonas need specialist cleaning that protects loft — fill-specific chemistry and temperature-controlled drying. It’s a dedicated Luxe service, collected and returned like everything else.
Most can — the method depends on fabric, lining and coating. Blockout backings are heat- and solvent-sensitive and need particular care. Curtain cleaning is quoted per metre after we sight the fabric.
Clean first — moths feed where skin oils remain. Fold, never hang. Store breathable, with cedar rather than mothballs, somewhere cool and dry.
Hand-pressing and shaping to a garment’s construction — collar rolls reformed, drape restored, embellishment protected. It’s the difference between clean and immaculate.
Less often than it’s pressed. Clean seasonally or after events; press and steam in between. Over-cleaning wears cloth — good care is knowing the difference.
We collect, clean and deliver your laundry and dry cleaning in 48 hours.
Same Day & Express delivery available.
We aim to get the garments out nice and clean taking care of the garments.